5 AI Strategies Healthcare Executives Can Use in 2025

Practical ways healthcare leaders are using AI to improve operations, boost engagement, reduce costs, and strengthen cybersecurity in 2025

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By T.G. Sanders

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In today’s rapidly evolving healthcare landscape, artificial intelligence (AI) is no longer just a technological novelty—it is an essential component of the executive toolkit. For healthcare leaders, AI presents an opportunity to transform patient care and a powerful means to overcome administrative challenges, enhance decision-making, and drive sustainable innovation. The good news: You don’t need a technical background to start leveraging AI’s potential today.

1. Streamlining Administration with AI

Administrative burdens remain one of healthcare’s most persistent challenges. AI-powered automation is changing that equation dramatically.

“The implementation of automation solutions resulted in a 50 percent reduction in healthcare documentation time—approximately seven minutes per patient encounter—while simultaneously reducing burnout by 70 percent,” reports HIT Consultant.

Practical takeaway: Identify repetitive, time-intensive tasks like scheduling and billing—these often offer the quickest return on investment. Healthcare organizations using AI automation report cost reductions of 30 to 50 percent in manual processing while improving compliance.

2. Enhancing Patient Engagement

Today’s patients expect the same digital convenience from healthcare that they experience elsewhere. AI-powered communication tools help organizations meet those expectations and improve care outcomes.

According to HIT Consultant, RadiantGraph’s AI Voice Studio “leverages HIPAA-compliant AI voice agents to help health plans and digital health organizations scale their member outreach and engagement efforts efficiently and effectively.” These solutions can manage appointment reminders, post-discharge follow-ups, and more.

Quick tip: Before choosing an AI engagement platform, ask vendors: How is patient data secured? Can the system integrate with your existing EHR? What customization options are available for your population?

3. Improving Decision-Making with Predictive Analytics

Predictive AI tools are revolutionizing how executives forecast patient volumes, staffing needs, and resource allocation.

PRWeb reports that Grokstream’s platform blends predictive, causal, and generative AI to offer “innovative self-healing capabilities to leading organizations … in healthcare and other industries.”

These platforms analyze historical data to predict future trends, enabling smarter operational decisions.

Action point: Focus on a specific challenge—such as emergency department throughput or operating room utilization—where even modest improvements have significant impact. Choose vendors with healthcare-specific predictive models.

4. Strengthening Data Security and Compliance

Healthcare remains a prime target for cyberattacks. AI-powered security solutions are vital to protect sensitive data and meet regulatory requirements.

The Healthcare Cybersecurity Bill requires collaboration between the Cybersecurity and Infrastructure Security Agency (CISA) and the US Department of Health and Human Services (HHS) to improve cybersecurity in healthcare and public health sectors.

Key areas to audit: Automated threat detection, access management, and compliance monitoring. Confirm that all AI tools offer HIPAA-compliant features built for healthcare.

5. Driving Continuous Innovation

Creating a culture that embraces AI innovation demands intentional leadership and cross-functional collaboration.

Health Tech Magazine highlighted 30 healthcare IT influencers who are making an impact in provider experiences and patient outcomes, including UCSF Health’s Dr. Sara Murray, the organization’s chief health AI officer, vice president, and associate chief medical information officer for inpatient care. Murray ensures the deployment of impactful and ethical AI, leading the strategy for informatics, digital health, and data science.

Leadership takeaway: Create formal collaboration structures like joint innovation committees or AI working groups with clinical and technical stakeholders. As Fierce Healthcare found, many health systems struggle to implement AI governance policies fast enough to keep up with innovation.

Taking the First Step

As executives navigate 2024’s challenges, AI offers practical tools to improve efficiency, engagement, and innovation. Start small, with clear objectives:

Identify one administrative process for automation
Explore patient engagement platforms with healthcare integrations
Form an AI governance committee across departments

Healthcare leadership in 2024 isn’t about becoming an AI expert—it’s about integrating these tools into everyday decisions to elevate care and operations. The most successful leaders will treat AI not as a separate initiative, but as an essential part of their leadership strategy.

This article was produced in partnership with GetGloby. Review our AI Standards here.

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