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In honor of AHL‘s Prioritize the People issue, Managing Editor KC Esper sat down with American Electric Power Director of Employee Benefits and issue cover star Christine Pabst to discuss how to lead with empathy, how benefits departments can help guide employees through the complex healthcare system, and how to create benefits packages that meet specific needs.
As a cancer survivor herself, Pabst’s own experiences navigating healthcare have enriched her professional approach to benefits. She provides valuable leadership and insight at American Electric Power, which partners with the American Cancer Society to fund and implement projects to increase patient screenings.
Check out the full interview below to learn how leaders in healthcare can keep employees and patients at the forefront of their business strategies.