Patient Experience
The 2026-27 Best Hospitals rankings reflect a deeper shift in how hospital performance is judged, with patient outcomes, specialty results and regional access taking a larger role in the quality conversation.
Krista Curell may be twenty-four years into her tenure, but her best work is still ahead of her
Effective telehealth integration improves patient experience, enhances care delivery, and strengthens collaboration across healthcare departments
Holly Smith details programs that ensure UToledo Health patients get the care they need when they need it
We’re showcasing six pharmacy executives driving innovation and impact at their organizations
Louis Sokos has spent over a decade building new business lines, such as home infusions, to benefit patients at WVU Medicine
Sometimes it’s about technological advancements, and sometimes it’s about providing support during hard times
Margaret Chamberlain spent her childhood in nursing homes. Today, she continues her lifelong commitment to resident care at Majestic Care.
Rebecca Taylor makes her home city of Pittsburgh and the communities they serve a better place at the University of Pittsburgh Medical Center
Zack Contreras reflects on his decades in pharmacy and the innovations that will help Sharp Health Plan address rising drug costs and the needs of patients
From her earliest days, Karen McConnell has succeeded against the odds. Now she’s a senior leader at CommonSpirit Health, a massive healthcare institution.
Vincent E. Jackson is enabling Advocate Health’s push to bring relief to pharmacy deserts
